Accessibility Statement

Updated July 25, 2024

 

Our Goal

We at Piece of Mind Counseling Services, PLLC strive to make our website user-friendly and accessible to people of all abilities.

 

To ensure a positive experience for everyone, we adhere to the WCAG (Web Content Accessibility Guidelines)  2.2 and 2.1.  These guidelines are the main international standards and outline how to make web content accessible.

 

The guidelines outline three levels of accessibility; Level A, Level AA, and Level AAA.  Piece of Mind Counseling Services, PLLC targets Level AA whenever possible for our website and services.

 

Our Level AA accessibility compliance allows for assistive technology such as plugins, screen readers, braille displays, and browser extensions to be used by individuals to add additional functionality of their choosing.

 

Conformance Status

This website aims to conform with WCAG 2.2 Level AA.

 

Accessibility Efforts & Disclaimer

We're committed to continually improving the accessibility of our website and services. This dedication stems from the belief that fostering a seamless, inclusive, and barrier-free experience for individuals with disabilities is a collective ethical responsibility.

 

We have worked with Access Designs LLC (TT.2406-06092) to obtain a full website audit.  Listed below are items that could cause potential accessibility issues for some individuals, that cannot currently be resolved. We have provided solutions whereever possible to allow you to access the content in another way.

 

  • Instagram Feed: Piece of Mind Counseling Services, PLLC Instagram feed is linked on a few pages.  Some of these images have low contrast, small text, and the alternative text for these images is managed through Instagram.  These issues cannot be adjusted on the website.  For feeds with small thumbnails, you can click to enlarge the images.  If the images have live links they will open for you in a new window.

  • Youtube Videos: There are a few Youtube videos linked throughout the website.  We cannot adjust any alternative text but have provided a video description title and you have the option to open and watch the videos directly in Youtube.

  • Services Page: There is a link to a PDF to learn more about ART and EMDR.  This PDF has not been audited or remediated for accessibility.

  • Training Page: There are two links to PDF documents.  These have not been audited or remediated for accessibility.

  • Contact Page: The contact form has been tested for accessibility.  It is keyboard accessible and should work with most screen readers.

  • Images: We only put alt text on images we feel are necessary to expand on information or envoke emotion. Some images with longer alt text by Squarespace default are broken up and the word ‘graphic’ may be inserted into a sentence where it naturally does not fit.

 

We consistently work towards improving the accessibility of every page and material on our website. It's worth noting that certain content may not have fully met accessibility standards yet. This could be because we're still in the process of identifying the most effective solutions to enhance the user experience.

 

Third-Party Content & Functionality

We sometimes utilize third-party resources to embed content on our website, and we'll strive to ensure their conformity whenever achievable.

 

Technical Specifications

This website's accessibility depends on specific technologies that interact with your computer's web browsers, assistive technologies, or installed plugins.  We rely on the following to help meet accessibility guidelines.

  • HTML

  • CSS

  • JavaScript

 

Our Continued Efforts

Our pursuit of accessibility is an ongoing journey. We consistently assess our website and its content to identify and address any known issues. 

 

Report an Accessibility Problem

Though we work hard to ensure our website is accessible, we aren’t perfect.  If you have any issues interacting with our content please let us know so we can address it.  You can contact us via e-mail at info@pieceofmindcounselingservices.com

 

Access Designs LLC is not legally responsible or liable for any litigation brought towards Piece of Mind Counseling Services, PLLC, in regards to digital accessibility compliance and any other services or products they offer.